Boulevard Suzuki

[mrbill5491]

I had ordered some parts from Boulevard Suzuki and received them in good time, though when I opened my package I saw one of the parts was wrong, it had been mislabeled with the wrong part#. I called their toll free # and talked to them. They treated me very good and sent the correct part out with no problems or cost to me. It was a $5 gasket and said not to worry about and do want ever I wanted with the wrong part. I offered to send it back at my cost and they said naw it's not worth worrying about. A big A+++ to these guys. So if anyone needs a breather gasket, I'll have it listed in the Parts for Sale forum soon, and no I have no clue what bike it fits.

[BigD_83]

They have done the same for me in the past; always willing to work out issues with orders, and have gone beyond what I would call excellent service.

[sedelen]

I recently placed and received an order, but one part I ordered was missing. I called yesterday and am waiting to hear back from them.
The guy I talked with seemed overwhelmed and Ashley is now gone.
Hopefully I'll get this reconciled soon. My gut feeling is I'll have to call back.

[sedelen]

I recently placed and received an order, but one part I ordered was missing. I called yesterday and am waiting to hear back from them.
The guy I talked with seemed overwhelmed and Ashley is now gone.
Hopefully I'll get this reconciled soon. My gut feeling is I'll have to call back.

So much for gut feelings, I never had to call back, the missing part just showed up on my doorstep two days later after I called them. Lucky Me!
And thanks to Brent who took my inquiring call and said he'd look for it.

[jhillier449]

The service is still pretty good. I ordered a new wiring harness for my 80 1000G last week, figured I'd better get one now before they become impossible to get. They called me yesterday and said it will ship Tomorrow.

[shinzon1]

I just recently placed my first order with them. Their nonlinear updates weren't great but their prices and delivery time were very good I thought. Took me about a week and a half to get my parts. Id ordered some odds and ends like rubber cushions and a few screws. Something that most places wouldn't keep in stock. I thought the turn around was great!

[wrench]

I recently placed and received an order, but one part I ordered was missing. I called yesterday and am waiting to hear back from them.
The guy I talked with seemed overwhelmed and Ashley is now gone.
Hopefully I'll get this reconciled soon. My gut feeling is I'll have to call back.

So what happened to Ashley.?

[sedelen]

So what happened to Ashley.?

The person I talked with, Brent said she "moved on."

[Woodsy]

explains why i never got a reply from my 5+ emails.

[ged]

Me too, 2 email orders sent during the special and no reply. I then ordered through Partshark and received my parts in 5 days..........unbl**dy believable.

[pete]

Me too, 2 email orders sent during the special and no reply. I then ordered through Partshark and received my parts in 5 days..........unbl**dy believable.

How did you find the pricing and shipping vs. Boulevard Greg? I'd love to find an alternative in case Boulevard doesn't work out next time I'm looking for parts.

I need to do something about my gearshift lever but don't want to take it off the road long enough to sleeve it...

[ged]

How did you find the pricing and shipping vs. Boulevard Greg? I'd love to find an alternative in case Boulevard doesn't work out next time I'm looking for parts.

I need to do something about my gearshift lever but don't want to take it off the road long enough to sleeve it...

Pete, pricing slightly higher with Partshark, shipping about the same. I waited until I needed a few parts before ordering. But you can order straight off the web site instead of going through numerous emails.

I have found another parts company in the States called PowersportsPlus.com I have not used them as yet but there parts prices seem about the same but shipping costs look the cheapest.

I have not heard anyone having problems with powersportplus, now would be a good time to let us know.

[pete]

Cheers Greg, good to know.

I did see someone on here mention Powersportsplus in passing a little while back and reporting a good experience, but that's about it.

[hakim5857]

I recommended powersportsplus as most of their item slightly cheaper & you can choose fast (expensive) or slow (cheap) shipping. I've order most part for my gs550 & my friend RF600 with no problem . Tracking no. provided & pack nicely.

[pete]

Thanks for the feedback, good to know there's alternatives out there if Boulevard goes pear shaped.