Motobatt from Amazon

[jsandidge]

Just had a fantastic experience with Amazon. I ordered a Motobatt battery and received it in 2 days. Well, the Motobatt website lists 2 different batteries for the 79-83 GS850 and 850L. I didn't notice this, and sure enough, it was the wrong one. It will fit, but I have to stand it on end which is a real pain to connect the cables. So, I called Amazon and explained my mistake. They said no problem, refunded my money including shipping, and told me to keep the battery! I've just ordered the correct one, and I'm sure it will be delivered just as quickly as the first. I've ordered from them before, but never had to contact their customer service. From this experience, I'd have to say their customer service is second to none.

[tkent02]

You are right, that's great service. Maybe too good. Now you have an extra 850G battery to sell?

Which seller did you buy it from?

[jsandidge]

It wasn't a seller like many of them are. It was sold by Amazon itself. I may keep it as a spare, haven't decided yet.

[eil]

Wow, nice. I've always been impressed with Amazon's service, especially when returning something. They've never told me to keep anything, though. (They've always sent a postage-paid box.)

As of a couple weeks ago, we here in MI now have to pay state sales tax when ordering from Amazon. Bummer but hey, their prices (and more importantly, selection) are still unbeatable.

[jsandidge]

As of a couple weeks ago, we here in MI now have to pay state sales tax when ordering from Amazon. Bummer but hey, their prices (and more importantly, selection) are still unbeatable.

Yeah, they started collecting sales tax here too. Guess it had to start at some point.