Flatout Motorcycles

[chiphead]

Don't know but they're on the web. Give 'em a call. Chris was the name of the fellow that sent me the confirmation email.

[Baatfam]

I ordered a list of 10-12 little things on 8/16 for about 100 bucks....still hasen't shipped.

I also have swingarm bearings, spacers and some rear master cylinder parts I ordered on 8/18 that has not shipped yet either.

I'll update when I know somethin'

Bob T.

[Llamaguy]

they also have cheap oil if you happen to use synth. I think Repsol was ~$8/liter which is about what Mobil 1 MX4T is at walmart for a quart.

[chiphead]

I ordered $6 worth of sending unit gaskets yesterday and they charged me $8 shipping. See my previous post of $105 in parts and $14 shipping. I guess the moral of the story is to order lots of items or high dollar amount otherwise you'll take a bath on the shipping, Plus they don't disclose shipping charges to you until you place the order.

[Baatfam]

Both my orders, from 8/16 and 8/18, arrived yesterday even though the web site never listed them as shipped. Plus, I never got an e-mail indicating they shipped.

Also...even though they combined my orders in one box/shipment, they still charged me separate shipping on both orders.

Bob T.

[chris@flatout]

bob,
sorry about that double shipping charges. when i put the order in they were at different times. well to let you guys now if you place a order then forget something and make another order just put in the customer comments that you want to add to your last order. most of the time we have to order the parts from suzuki, yamha and kawasaki.

thanks
chris

Both my orders, from 8/16 and 8/18, arrived yesterday even though the web site never listed them as shipped. Plus, I never got an e-mail indicating they shipped.

Also...even though they combined my orders in one box/shipment, they still charged me separate shipping on both orders.

Bob T.

[Baatfam]

bob,
sorry about that double shipping charges. when i put the order in they were at different times. well to let you guys now if you place a order then forget something and make another order just put in the customer comments that you want to add to your last order. most of the time we have to order the parts from suzuki, yamha and kawasaki.

thanks
chris

Thanks for the tip Chris....
Hope I didn't sound negative...it was kinda my fault since I should have been smart enough to make one order.
I've ordered from you a few times now and have been very happy with the service.
And thanks for payin' attention to what we're sayin' on the net...Now that's customer service folks!=D>

Bob T.

[rustybronco]

Looks like i'll be ordering from you Chris that's impressive service (32 years in parts myself, on and off) visit here time to time o.k. ?

[denydog]

Order results.

I ordered a wiring harness on 9-12-06 and a master cylinder piston assy on 9-18-06. I just received them both today, 10-17-02.

On 10-5-02 I emailed a request for information on my orders. I received a reply in a couple of hours. Was told they would have my parts in five days and mail them out at that time.

The good? They replied quickly to my email, apologized, and did what they said they would do. The bad? It took over a month to get the wiring harness, and three weeks for the brake parts.

I hope this was not the standard amount of time to receive an order. I hope it was an unusual situation, because their prices are hard to beat. I'm debating whether to buy from them again. Probably not on parts I need in a hurry :-|

[chris@flatout]

sorry that it took so long for the parts. no that is not the normal time it takes to get parts. im looking into why it took so long.

chris

I ordered a wiring harness on 9-12-06 and a master cylinder piston assy on 9-18-06. I just recieved them both today, 10-17-02.

On 10-5-02 I emailed a request for information on my orders. I recieved a reply in a couple of hours. Was told they would have my parts in five days and mail them out at that time.

The good? They replied quickly to my email, apologised, and did what they said they would do. The bad? It took over a month to get the wiring harness, and three weeks for the brake parts.

I hope this was not the standard amount of time to recieve an order. I hope it was an unusual situation, because their prices are hard to beat. I'm debating whether to buy from them again. Probably not on parts I need in a hurry :-|

[chiphead]

I've ordered twice from them and it took about a week.

[runrx02]

I've ordered three or four times within the past month and have been very happy with the turnaround and service...excellent prices too

[ToddStyles]

I ordered some parts from them a couple of weeks ago and the order was received within a week. I even forgot something on my online order and called Chris. He added the part to my original order. I was very satisified with the transaction.
Todd.

[denydog]

I'm glad to hear that you other guys are getting your parts much quicker than I did. That gives me a better feeling, because I would like to do business with Flatout Motorcycles in the future.

[Rocketman]

Flat Out & Chris Rocks again!!

Just received my newest delivery: new Suzuki gas tank emblems (Gold, not silver, but I'll live), front master cylinder cover screws, a BRAND NEW GEAR SHIFT LEVER WHICH ACTUALLY FITS AND EVERYTHING....YAAAAAY!!!!! (to replace the original one which fell off last week, and got mangled by passing traffic...rots to be me sometimes. I feel like its Christmas morning, can't believe that 24 year old NOS parts in little Japanese lettered bags still survived all these years, and thanks to Chris for sending them so quick at a very reasonable price.